City Wide Earns "World Class Franchise" Ranking

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Release date: January 05, 2009  /  Print This     RSS    

(Lenexa, KS) January 5, 2009 – City Wide Franchise Company, a B2B sales and management franchise in the building maintenance industry has received a “World Class Franchise” rating from its franchise owners for the second consecutive year.

Each of the last two years, City Wide has commissioned The Franchise Research Institute, a respected national independent research organization specializing in the franchise market, to anonymously survey 100% of the City Wide franchisees. This survey measures the quality of the relationships between the parent company and the franchisees along with other key indicators.

The Franchise Research Institute asks the franchise owners’ about their satisfaction with growth potential, training, performance, communication and other important indicators that may ultimately determine the success or failure of an individual franchise location.

According to Franchise Research Institute President, Jeff Johnson, “In the course of our work, we’ve determined the single differentiating factor between high performing franchise brands and mediocre brands is the quality of the franchise relationship. No other factor comes close.”

Tom Stone, Vice President of City Wide Franchise Company added, “A ‘World Class Ranking’ from our franchise owners is certainly something to be proud of, but it’s just good business to have a clear understanding of how the work of our Franchise Team is perceived by our franchisees.”

“The research is also a helpful tool to potential franchisees,” stated Janice Nelson, Director of Franchise Development. “The survey questions are the ‘most frequently asked questions’ franchisee prospects want to ask our current franchisees. The 14-page survey report allows us to address these questions before they make their purchase decision.”

Adds Nelson, “For a franchise prospect to see 100% of our franchise owners would recommend City Wide and all are pleased with their growth potential is helpful information to their decision-making process.”

City Wide Maintenance is a professional management company within the building maintenance industry offering 20+ services to its clients, including janitorial, carpet cleaning, window washing, parking lot maintenance and tenant improvements. City Wide is a “Total Solution” to its clients for building maintenance services. Says Oddo, “We are passionate to save our clients time by reducing the headaches associated with managing multiple maintenance vendors on their own.”

City Wide Maintenance was founded in Kansas City, MO by Frank Oddo nearly 50 years ago and is now a national organization with multiple locations. Current President, Jeff Oddo, second generation owner of the family business, began franchising the company’s business model in 2001.

City Wide is a national company with locations in Tucson AZ, San Diego CA, Orange County CA, Denver CO, Jacksonville FL, South Florida (Palm Beach) FL, Atlanta GA, Indianapolis IN, Boston MA, Minneapolis MN, St. Louis MO, Charlotte NC, Omaha NE, Cincinnati OH, Columbus OH, Cleveland OH, Nashville TN, Austin TX, Dallas TX, Houston TX, San Antonio TX, Seattle WA and Lenexa KS.